Service Status

Hello,

 

Firstly, we’d like to again apologise for the disruption this incident has caused. We know how important the platform is to you and we’re doing everything we can to restore services safely, as well as keep you informed.

 

Service Recovery & Payout Update
We’re continuing to work on restoring services and recovering data, and we’re pleased to report that progress is being made, with some data successfully recovered.
Please note that payouts remain temporarily suspended until we can fully validate and confirm the accuracy of the recovered data.
Payments can also only be made to creators who have completed the required KYC (identity verification) and tax information.
We hope to reopen registration next week for creators who have not yet rejoined, allowing them to set up their accounts and submit the necessary information.
Thank you for your continued patience and understanding. We’ll share further updates as soon as we can.

 

Investigation Update
Our investigation is continuing. The team is working to understand what occurred, determine the full scope and assess the safe restoration of services and data. We’re carefully verifying information before sharing it, to make sure every update we give you is accurate and reliable.

 

Payments & Earnings
We understand that questions about payments and outstanding earnings are a priority. For anything relating to payments or earnings, please contact our support team at support@forcreators.net (or you can continue to use tocsysad@gmail.com, if you’ve emailed in already). Response times may still be longer than usual while we manage the incident.

 

Services Progress
Some services are being restored and we continue to assess the restoration of further services and data. A basic phone chat service is now online and we’ll continue attempting to restore services progressively. If you’re interested in using the current phone chat service, you can contact us at support@forcreators.net (again, can still use tocsysad@gmail.com)

 

Staying Safe
Please remain cautious of anyone claiming to be able to restore your account, recover your content, or arrange payments outside our official channels. Never share passwords, authentication codes, banking details or other sensitive information in response to unsolicited messages.

 

Next Update
We’ll publish verified updates at www.SoSpoilt.com/status as the investigation and recovery progress.

 

Thank you for your patience and understanding – we know this has been disruptive, and restoring the platform safely and securely remains our top priority.

 

Thx,
ChatRecruit and SoSpoilt team